Shop Policies
Fat and the Moon specializes in small batch, handcrafted bod care products. Our goal is to make simple and effective body care potions free from unnecessary and detrimental by products and chemicals. No brainer, right? Body products, like food, are not meant to last forever! Each batch is made fresh to order, just for you. Feed your body like you love it!
Payment
All payments are due at checkout via Paypal or Credit Card. We so appreciate your business friends!
Shipping
Items will be shipped in 3-4 weeks from when they are ordered via USPS Mail based on weight. Please keep in mind the products are hand made in small batches to order.
For questions on orders that have been shipped, please reference your USPS tracking number. Once an order leaves our hands, it enters the domain of USPS, and the order is no longer in our care or control. If you have concerns about late or lost packages, don’t trip! Please email us, we like to be kept in the loop- but ultimately, delivery issue must be taken up, and resolved with USPS. If an order has been shipped, has not been delivered, and the tracking has not been updated for one week, we will initiate a claim with USPS.
We are not responsible for lost, stolen or delayed orders. We still love you though.
Orders are shipped to the address provided. Orders shipped to incorrect addresses will not be reshipped or refunded.
Refunds and Exchanges
Due to the nature of the products, returns will not be accepted. We will only replace items that are damaged.
Please read ingredients carefully! Know your allergies! Test a small patch of skin with a product and wait 24 hr. If an allergic occurs, discontinue use! Please email us with concerns.
If you find yourself unhappy with a product, please holler at at us and we will do our best to work it out. We will offer store credit (of the product cost) towards another purchase.
Additional Policies and FAQs
Got a sweet space? Drop us a line if you’re interested in hosting a workshop!
fatandthemoonposse@gmail.com
The questions of FREE SAMPLES….
Hey folks, we are a small business making all of our potions by hand, in small batches- like, literally. While we’d love to hook y’all up- we don’t have free sample sizes available.
Custom Orders
Friends, we love suggestions but have our hands hecka full with all the potions we already make. We are unable to make custom orders, but really appreciate your creativity!
Disclaimer:
FDA Disclaimer: These statements and products have not been evaluated by the FDA. They are not intended to diagnose, treat, cure, or prevent any disease or condition. If you have a health concern or condition, consult a physician. Always consult a medical doctor before modifying your diet, using any new product, drug, supplement, or doing any new exercises.
This website and information contained therein is designed to provide users with both modern and historical herbal information and makes no express or implied warranties or representations with regard to the accuracy, reliability or the standard of herbal information provided within, including but not limited to, the generality of the aforegoing, and implied warranties of fitness for any particular purpose or non-infringement.
Your use of this website and any information contained herewith is entirely at your own risk and fatandthemoon.com shall not be liable or responsible for any loss or damage caused, including but not limited to, indirect, special, incidental or punitive loss to person or computer equipment, sustained as a result of the use of this website, the information contained or suggested therein or any errors or omissions contained in such information. All customers purchasing products from fatandthemoon.com agree to accept full responsibility for any results experienced from using them.